Shipping policy

Shipping Policy

Thank you for shopping at VanguardRetailStore Ltd. Below you'll find everything you need to know about how and when your order will be shipped.

 

Order Processing & Shipping Times

We aim to process and ship all orders within 14 calendar days from the date of purchase.

Orders are processed Monday to Friday, excluding public holidays.

Once your order has been dispatched, you will receive a confirmation email with tracking information (if applicable).

In most cases, orders are shipped sooner than 14 days, but during peak times or due to supplier delays, the full 14-day window may apply.

 Shipping Destinations

We currently ship to the following regions:

- United Kingdom

- European Union

- Other international destinations (subject to availability and carrier support)

If you are unsure whether we ship to your location, feel free to contact us at info@vanguardretailstore.com.

Shipping Costs

Shipping fees are calculated at checkout based on your location and the weight of your order. Any applicable taxes, duties, or customs fees for international orders are the responsibility of the customer.

Delays & Exceptions

While we strive to deliver your order promptly, delays may occur due to:

Customs clearance procedures

Weather conditions

Carrier or supplier disruptions

We are not responsible for delays caused by third-party couriers, but we will assist in tracking and resolving any delivery issues.

Wrong Address or Delivery Issues

Please ensure your shipping address is correct at the time of ordering.

If a package is returned due to an incorrect or incomplete address, the customer is responsible for the reshipping cost.

 

Company Information & Support

VanguardRetailStore Ltd

Company number: 16563527

Registered Office:

71-75 Shelton Street

Covent Garden

London WC2H 9JQ

United Kingdom

📧 Email: info@vanguardretailstore.com